Frequently Asked Questions


How much is Postage?

If you are within Australia, and can wait 7 - 10 days for your product to arrive,
Postage is $12 Flat rate. This means you can purchase AS MANY AS YOU LIKE for the $12 postage !

If you need your package sooner, please phone to check if this is possible.

If you are anywhere else in the world, Postage is $24. It takes 2-3 weeks to arrive. 

We also have a Pick Up Service available from the friendly staff at Summer Hill Australia Post. If you would like to Pick up, please add this in the notes section and a refund of $12 will be processed. 

It's Urgent! I need it in this weekend!

We can certainly help. Please purchase the URGENT listing for the jump-the-queue, super-sonic design, laser cutting & shipping services. 
The urgent fee of $30 includes express design, manufacture and shipping.
Orders in by Wednesday 9AM can dispatch by THURSDAY. 

If the Urgent listing is not showing, please phone to see if it's possible.

What will it look like?

Communicake it has a large body of work here

I live in the UK, USA or NZ. Can you ship here?

Yes. We ship all cake toppers and posters internationally via Australia Post. 
Large signs can be posted Australia wide only.

What finishes are available?

Check out all the finishes here

What price range am I looking at?

See here for the easy break down on pricing

Are your products food safe?

Acrylic toppers are a non-toxic product. 

Timber toppers are stained with a food safe stain (on the stem). This is a stain that is used on chopping blocks and timber kitchen utensils. 

If you have allergies, we recommend choosing the acrylic range.

Where are your products made?

All products are designed and made in Summer Hill, Sydney, Australia.

What packaging will my purchase come in?

All products are bubble wrapped and boxed for shipping. For international orders, additional bubble wrap is around the box for safety. 

What do they look like?

See Communicakeit's Instagram for more

For real life samples, please visit:

In Sydney: Spoon and Fork

In Melbourne: Miss Ladybird Cakes

What is the turnaround time?

Every Communicake It piece is custom made, so you will have a unique cake topper designed for you. Because of this, it does take a little time.  Please allow at least 5 days for design, production and manufacture. 

I've got a 7 inch cake tier. The product says it's 6 inch.

Totally fine! If you are up-sizing from a 6 inch cake topper, we can upsize to a 7 inch cake topper for FREE. 

If you have a 4 inch cupcake topper, this is the size. There is no upsizing on this product range. 

What's the thickness of your acrylic?

The thickness is about 3mm for acrylics.

I want a uniquely designed cake topper. 

Great! Communicake it LOVES designing new stuff, just for you. 

You will need to purchase something from the COMMISSIONED PIECE range